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EOS/EOL

EOL Policy

 

Products reach the end of their Product Life Cycle for a number of reasons. These reasons may be due to technology innovation, development driving changes and are replaced by functionally improved technology or market demands. While this is an established part of the overall product life cycle, Volktek have set out below end-of-life policy to help customers better manage and migrate to alternative solutions of these products.

 

1. As a general rule, Volktek will provide 6 months' notice of the affected product's end-of-sale date and/or the last day when the affected product can be ordered.
2. Technical support will be available for a period of 5 years from the end-of-sale date for configuration, operating and application issues.
3. Spares or replacement parts for hardware RMA (Return Merchandise Authorization) process will be available for a period of N + 2 years from the end-of-sale date (N:products’ initial warranty period); after this period, Volktek might not be able to repair, maintain, or test the product.

 

Model Names Decsription Substituted Product
MEN-9632 24-slot 100FX/Gigabit SFP, 4G Combo Managed L2+ Switch MEN-4532
MEN-6532 24-slot 100FX/Gigabit SFP, 4G Combo Managed L2 Switch MEN-4532
MEN-6328 24-slot 100FX SFP, 4 Gigabit SFP Managed L2+ Switch MEN-4532
MEN-5632 24-slot 100FX SFP, 4 Gigabit Combo Managed L2+ Switch MEN-4532
MEN-5528 24-port 10/100, 4 100FX/Gigabit SFP Combo Managed L2+ Switch MEN-5228
MEN-5512   MEN-3410
MEN-5509 8-Port 10/100, 1 100FX, Managed L2 Switch MEN-3410
MEN-5214 12-port 10/100, 1 100FX/Gigabit SPF, 1 100FX, SM Managed L2+ Switch N/A
INS-803A 7-Port 10/100 + 2-Port 100Base-FX + 1 RJ-45 Managed Industrial Switch INS-8528
IRF-633 RS232/422/485 to 10/100Base TX device server N/A